![](/index.php?eID=tx_securedownloads&p=19&u=0&g=0&t=1722068090&hash=42c74dba31b5230797d8582e700c05506066b8be&file=/fileadmin/user_upload/header_technischer-support-1_1880x800.jpg)
Questions regarding our products
Customer Support
Please contact our customer support if you have any questions regarding our products:
![](/index.php?eID=tx_securedownloads&p=19&u=0&g=0&t=1722068090&hash=2150e9c1f20fa062ca17575a4dff4653cb7b01f6&file=/fileadmin/user_upload/Portrait_Lena.jpg)
Lena-Catarina Voelckel
Phone: +49 931 3045 222
Fax: +49 931 3045 250
l.voelckel@ virion-serion.de
![](/index.php?eID=tx_securedownloads&p=19&u=0&g=0&t=1722068090&hash=f33dc1869a9f5dece863cf2aad8f4df54e260ad8&file=/fileadmin/user_upload/Portrait_Jessica.jpg)
Jessica-Kim Dick
Phone: +49 931 3045 222
Fax: +49 931 3045 250
j.dick@ virion-serion.de
Questions regarding automation
Technical Support
Please contact our technical service representative if you have any questions regarding laboratory automation:
Dominik Gast
Mobile: +49 172 656 59 54
d.gast@ virion-serion.de
Johannes Kess
Mobile: +49 172 655 87 48
j.kess@ virion-serion.de
If you need support via remote maintenance, you can download AnyDesk here.